APN Alarm Systems of Hawaii

Protecting Hawaii's Families
by Making Home a Safer Place

About APN

About the Company
Advanced Protection Network is a local company, based in Halawa Valley, centrally located near all major population centers. We have an unbeatable background, displaying a combined experience of over Forty Years in the security industry. APN houses divisions in card access, video surveillance, as well as residential and commercial alarm systems. APN is proud to state claim to a debt free financial status, and credits it's well disciplined and organized financial department accompanied with it's sound philosophy of choosing customers by way of accepting those which are found stable and truly concerned about receiving the finest security programs available.
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APN's Management
Mark Plischke manages APN's daily operation. Mark is a lifetime resident of Hawaii, who graduated from Aiea High School in 1981, and then continued his education by earning a Bachelor of Science Degree in Computer Science from the University of Hawaii at Manoa in 1986. Mark started in the security industry in 1980 with Wells Fargo Alarm Services, as a Central Station Dispatcher. Upon graduation from the U. of H., Mark was promoted to manage both the Central Station and Service Departments. In 1990, Mark chose to expand his overall security experience by shifting his focus from operations to sales & business management. Mark brings a very diverse and thorough background of electronic security technology, operational procedures, detailed management and customer service skills to APN. It is this uncommon diversity of abilities, an exceptional level of professionalism and thoroughness, a unique concern and dedication to Customer Service, and over 2 decades of experience that makes Mark Plischke one of the senior leaders of electronic security in the state of Hawaii.
You can email Mark at mark_plischke@apnalarm.com
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Steve Van Ness manages APN's sales department. Steve, who was born in Galveston, TX, was introduced to Hawaii via the United States Marine Corps. He was stationed at Kaneohe Marine Corps Air Station as a CH-46 Helicopter pilot. In 1986, Steve moved back to the mainland and started in the alarm industry as a sales consultant with Emergency Network. He quickly excelled, and was promoted to National Sales Manager, responsible for traveling throughout the nation to build and motivate the company's sales force. In 1990, Steve started Affordable Security. In the matter of a few years, Affordable was nationally recognized as one of the most successful alarm companies in America. Missing a slower, more relaxed lifestyle, Steve closed Affordable Security to pursue a burning desire to return to Hawaii and raise his family. In 1996, Steve relocated his wife and 4 children back to the Islands. Steve brings the motivation, foresight, and management experience that drives APN to be the leader of security for the families of Hawaii.
You can email Steve at steve_vanness@apnalarm.com

In 1996, Mark Plischke & Steve Van Ness saw the need for an alarm company that could better meet the unique security challenges of the Families and Businesses of this beautiful state, and made a decision to start Advanced Protection Network. Since that fateful decision, APN has been helping to make Hawaii a safer place to live!
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APN's Employees
APN views the employees as family. They are the highest paid employees in the security field, and they respond with the highest quality work money can buy. The philosophies instilled into our employees create the attitude to give a little extra that most of the time will make the difference.
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Employee Training
The training at APN is second to none. Each and every employee that works in the field has gone through extensive classroom training, they are tested, and then they are sent to the field to train under an experienced technician as an apprentice. APN's technicians are driven to do their very best by incentives and bonuses governed by overall performance and a lack of callbacks.
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Follow-up Department
Our follow-up department insures that the highest of quality is being maintained. Among other things, the APN follow-up procedure means that you will be guided through every step of the process from the initial design of the system, through the final training session. We take pride in providing the most thorough installation & training process, with numerous checks-and-balances, to ensure that everything is done right the first time!
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Customer Service Department
APN truly understands that the customer comes first. As much as we would like to believe nothing will ever go wrong, we are realists, and feel we have developed an outstanding solution for when our customers are in need. While most companies in the industry honor a 48-hour philosophy, APN has always believed in a 24-hour service pledge. When you're dealing with security, we feel there is no other way except speed and efficiency. APN provides each and every customer with 24-hour phone numbers. Any time, day or night, someone is available to assist you. You will never reach an answering service, or have to leave a message on a machine. At APN, we realize that security is a round-the-clock job. We are always available.
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Customer Training
If you are confused about the operation of the equipment, then the chances are either you will not use it, or most likely, there will be a lot of mistakes made. We understand that at the time that the technician is finishing the installation, all of the people that will be using the system will not be present. We do not expect the customer to learn and then explain the system on his own. Your sales consultant has the primary responsibility to train you on the operation of your system. The instruction manual, as well as other information will be left at every job explaining in detail how to operate your system. We will set up training at a time convenient for you, and if necessary, at different shifts, until we have trained all persons that will be operating the system. Also, when a new person is assigned and will need training, we encourage our customers to call us and we will assist in the additional training.
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In Closing
Advanced Protection Network thanks you for the opportunity to bid on your security requirements. When APN contracts to secure a customer, we work diligently to do our very best, as if it were our own property. We have taken the time and effort to assemble whet we feel is the very best sales, technical, service, and support staff money can buy. In short, our commitment to service, quality, and satisfaction is second to none.
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APN Alarm Systems of Hawaii
99-1295 Waiua Place 2B
Aiea, HI 96701
(808) 484-9393 Office
(808) 484-9599 Fax
Contractor License C-25335
sales@apnalarm.com

Financing Available